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    FREQUENTLY ASKED QUESTIONS

    How does the custom design process work?

    Our custom design process begins with a consultation to understand your preferences and requirements. We then create sketches and fabric samples for your approval before crafting the final design.

    What type of fabrics do you use for your dresses?

    We use high-quality fabrics such as silk, chiffon, and lace to ensure both comfort and elegance.

    How long does it take to receive a custom-made dress?

    Custom-made dresses typically take between 4 to 6 weeks to complete, depending on the complexity of the design.

    Do you offer delivery services across Pakistan?

    Yes, we offer delivery services across Pakistan with varying shipping charges.

    Do you ship internationally?

    Yes, we ship internationally to cater to customers outside of Pakistan.

    Do you offer alterations to the designs if needed?

    Yes, we offer alterations to ensure the perfect fit and satisfaction of our customers.

    How can I ensure that the dress will fit me perfectly?

    We guide you on taking accurate measurements, and our team is available to assist you throughout the process.

    What is your return/exchange policy for orders within Pakistan?

    Please refer to our return/exchange policy outlined on our website.

    How do I initiate a return or exchange process?

    You can initiate a return or exchange process by contacting our customer support team.

    What payment methods do you accept for orders in Pakistan?

    We accept various payment methods, including credit/debit cards, bank transfers, and cash on delivery (COD).